The Employee and Family Assistance Program(EFAP) is offered through Manulife's professional services. It includes the support needed to resolve any personal challenges before they become overwhelming. You may contact EFAP professionals for issues related to family and social relationships, personal problems, dependency issues, legal and financial advice wellness issues, crisis, etc. It's completely confidential and available 24/7 for you and your immediate family.
Detailed information is provided in your "Summary of Coverage" booklet at the top of the page, under the «Info» tab.
For any enrolment or employee site questions call BrokerLink's Flex plan enrolment support team at 1-855-834-4583 Monday to Friday, from 8:30 A.M. to 6:30 P.M. ET or email benefits.helpdesk@websinc.ca.
For any questions about your EFAP benefit, please contact Manulife; your provider at 1-888-711-1119 Monday to Friday, from 8:00 A.M. to 8:00 P.M. ET.
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